SCAN
Guest scans a QR code at their table, machine, or gaming location.
CASINO FOOD & DRINK SERVICE PLATFORM
More orders. Less interruption. Better casino service.
Scan. Order. Keep playing.
PitServe lets guests order from the gaming floor without an app download, while your team manages preparation, routing, and delivery from one operation.
NO APP DOWNLOAD REQUIRED
HOW IT WORKS
From QR scan to confident delivery.
ORDER
Guest orders food and drinks without leaving play.
PREPARE
Items are routed to the appropriate preparation or service team.
DELIVER
Staff deliver the order to the guest’s current location.
BUILT FOR THE CASINO FLOOR
Service that works around play—not against it.
Order from the gaming floor
Guests scan a QR code and order food and drinks without leaving the table, machine, or game they are enjoying.
Deliver accurately, even when guests move
PitServe keeps active orders tied to the guest's latest location, helping your team deliver with confidence across the floor.
Keep guests in the action
Make food and drink easier to purchase without asking guests to step away from play.
THE PRODUCT IN ACTION
One service journey, built for every role.
PitServe supports the guest ordering experience and the operation that makes each delivery happen.
GUEST
Order without leaving play
A simple QR-led ordering experience that starts at the guest’s current gaming location.
NO DOWNLOADOpens directly in the guest’s browser after they scan the QR code.
LOCATION AWAREActive orders stay connected to the guest’s current gaming location.
EASY REPEAT ORDERSGuests can view current orders and reorder drinks without starting from scratch.
SERVICE TEAM
Prepare the right items
Orders route to the appropriate station, with local item availability for each service point.
RUNNER
Find the guest, even when they’ve moved
PitServe keeps the delivery location up to date, while runners can track and complete individual items as they reach the guest.
OPERATOR
See the whole operation
Operators can monitor active and delivered orders, search, and manage casino configuration.
SPEAK TO OUR TEAM
Find out what PitServe could do for your casino.
Tell us a little about your casino and we’ll arrange a short conversation to show how PitServe could work on your gaming floor.
Already using PitServe?
Sign in to manage service at your casino.