GUEST
A quick, location-aware ordering experience
An actual PitServe screen showing this part of the operation.
WHY PITSERVE
A complete ordering operation for the casino floor.
PitServe manages the journey from guest order through preparation, routing, and delivery—without asking guests to step away from play.
Request a demoFOR THE GUEST
Order without leaving the game.
Guests scan a QR code, order at their table, machine, or gaming location, and keep playing. Their current location and order history make it easy to continue ordering.
FOR THE SERVICE TEAM
Every item goes where it needs to go.
Items route to the correct preparation team. Stations can manage availability locally, and different teams can fulfil different items from the same order.
SERVICE TEAM
Preparation that matches the real operation
An actual PitServe screen showing this part of the operation.
FOR THE RUNNER
Find the guest, even when they’ve moved.
Active orders stay connected to the guest’s latest location. Runners can complete delivery item by item, keeping a clear record of the service journey.
RUNNER
A delivery workflow built for movement
An actual PitServe screen showing this part of the operation.
FOR THE OPERATOR
See the whole operation.
See active and delivered orders, find an order by number, and configure the areas, menus, stations, users, QR codes, currencies, and fees that support your casino.
OPERATOR
Visibility and control across the casino
An actual PitServe screen showing this part of the operation.
AND MORE
The tools that make the operation work.
Make repeat ordering effortless
Customers can view active and historic orders, reorder drinks, and keep their saved location while they continue to enjoy the casino.
Give operators a clear live view
Operators can see all active and delivered casino orders, search by order number, and check delivery progress at a glance.
Set up each casino your way
Manage areas, menus, preparation stations, users, QR codes, order fees, and currency for each individual casino.
Turn convenience into incremental revenue
Casinos can optionally apply a configurable service or order fee to eligible orders.
SPEAK TO OUR TEAM
Find out what PitServe could do for your casino.
Tell us a little about your casino and we’ll arrange a short conversation to show how PitServe could work on your gaming floor.